All of the FAQ pages, Tips and Tricks and support options are available on our new TenderApp support site :

http://baseelements.tenderapp.com/

There you can submit a support request and browse the public discussions and Knowledge Base / FAQ pages.

You can also send us email directly that goes straight into our support system :

support@baseelements.com

If you're having any other issues, feel free to use the contact form as well.